{"id":153,"date":"2025-10-15T19:15:34","date_gmt":"2025-10-15T19:15:34","guid":{"rendered":"http:\/\/eliteprimarycaretn.com\/?page_id=153"},"modified":"2025-10-16T19:44:12","modified_gmt":"2025-10-16T19:44:12","slug":"system-of-care","status":"publish","type":"page","link":"https:\/\/eliteprimarycaretn.com\/index.php\/system-of-care\/","title":{"rendered":"System of Care"},"content":{"rendered":"
<\/i>
URGENT CARE<\/h5>

If you are sick, injured, or need medical advice, please call us for an appointment. If your provider team is not available on the day you call, we recommend that you begin your evaluation with one of our other providers to receive early diagnostics and treatment. You will be scheduled with your personal provider team for follow up. For life threatening illness (example: severe chest pain, breathing problems) please call 911 for emergency care.<\/p>

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  • If you<\/strong>\u00a0receive any care somewhere else, please request that provider send a copy of your records to us as your PCP Medical Home provider.\u00a0 Fax is 931-245-1720.<\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div>

    Your primary doctor is the best place to start when you\u2019re sick or hurt. They know your health history, including any underlying conditions you may have. When you visit your doctor for an illness or injury, they can make informed choices about your treatment and necessary tests. But what if you get sick or injured when your doctor\u2019s office is closed?
    \nIf your condition isn\u2019t life-threatening but needs to be taken care of right away, then urgent care may be the right choice for you.
    \nUrgent care centers are usually open after normal business hours, including evenings and weekends. Many offer on-site diagnostic tests. And, in most situations, you\u2019ll find that you save time and money by going to urgent care instead of an emergency room. Urgent Care is the caring of immediate medical service offering outpatient care for the treatment of acute, chronic illness, and injury. Urgent care does not replace your primary care physician. An urgent care center is a convenient option when someone\u2019s regular physician is on vacation or unable to offer a timely appointment. Or, when illness strikes outside of regular office hours, urgent care offers an alternative to waiting for hours in a hospital Emergency Room.
    \nEmergency rooms are the best place for treating severe and life-threatening conditions. They\u2019re open 24 hours, seven days a week. They have the widest range of services for emergency after-hours care, including diagnostic tests and access to specialists. That specialized care also makes it the most expensive type of care. And you\u2019ll probably have to wait a long time to get treated.
    \nThe important thing is to use your best judgment when choosing where to get care.
    \nIt\u2019s a good idea to know where the closest emergency room and urgent care centers are. So if you need immediate care, you\u2019ll already know where to go.<\/p>

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    • Diagnosis and management of new injuries and illnesses, with referral to the Emergency Room or specialty care as appropriate.<\/li>\n\n\n\n
    • Management of chronic illness flare-ups (such as diabetes or heart failure).<\/li>\n<\/ul>\n<\/div><\/div><\/div>
      \n

      <\/p>\n<\/div><\/div><\/div><\/div> <\/div> <\/div> <\/div><\/div>

      <\/i>
      PLANNED CARE<\/h5>
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      • General health assessment, preventive care.<\/li>\n\n\n\n
      • Patient education and support for self-care and health promotion.<\/li>\n\n\n\n
      • Diagnosis and management of chronic diseases (high blood pressure, diabetes, high cholesterol, arthritis) including referral to specialists.<\/li>\n\n\n\n
      • Integration of personal health care and patient advocacy (care management in a complex health system).<\/li>\n\n\n\n
      • Supportive care, including nursing home and end-of-life care.<\/li>\n\n\n\n
      • Primary mental health care.<\/li>\n<\/ul>\n<\/div><\/div><\/div>

        Planned Care appointments are typically scheduled in advance, focus on chronic illnesses such as diabetes or high blood pressure, and are improved by preparation.<\/p>

        \n
          \n
        • Know the purpose of your visit, (which medical problem(s) will you be focusing on?).<\/li>\n\n\n\n
        • Get your labs done 3-5 days before your visit. We will have results available to discuss at the time of your visit.<\/li>\n\n\n\n
        • If you are monitoring blood pressures, blood sugars, or other clinical information at home, please be sure to bring your journal.<\/li>\n\n\n\n
        • Do you know your medications? Please bring up to date information on medications and health supplements you are taking.<\/li>\n<\/ul>\n<\/div><\/div><\/div>

          A special type of planned care visit is the annual preventive care exam.<\/p><\/div> <\/div> <\/div> <\/div><\/div>

          <\/i>
          MEDICAL HOME FOR THE FAMILY<\/h5>

          A Medical Home is a trusting partnership between a doctor-led health care team and an informed patient and caregiver. As a family medicine practice, we provide quality health care for all ages to include teens and young adults. Teens and young adults need specialized medical care and a doctor with whom they can discuss anything, from normal body growth and development, illness, preventive care, sexual concerns and emotional problems. Their parents also need special guidance and support through these years. Our practice goal is to provide comprehensive health care to our patients and their families.\n<\/p>

          \r\n \r\n READ MORE<\/span>\r\n <\/button>\r\n \r\n Elite Primary Care is committed to helping our pediatric patients become better prepared for an adult model of health care at age 18 to continue on with our practice as young adults. At about age 14 we will begin to spend time during the visit without the parent present in order to answer questions, set health goals, and support increasing independence with health care. It is our practice to ask parents to wait outside for part of the interview and encourage the teen to discuss his or her own view of their problem. Talking to teens without the parent also gives teens a chance to ask questions or give information they may feel selfconscious about. Teens often have questions or concerns that they may feel embarrassed to talk about in front of their parents. Please review our teen transition packet together with your child. This will help prepare you both for this transition successfully. Many teenagers and young adults experiment with high-risk behaviors that can lead to serious problems. Sometimes teenagers will hide their behavior so parents are not the first to find out. Our goal is to help prevent and identify these problems before they become serious. Tennessee state law requires that some services are offered to teens privately. This includes pregnancy testing and services, contraception, testing for and treatment of sexually transmitted infections, substance abuse treatment, and mental health counseling. We ask parents to leave for part of the interview for confidentiality and to build trust. We also encourage the teen to discuss important issues with their parent or guardian. It is important to know that if a teen is doing anything to hurt themselves or others, or if someone is hurting them, we will be forced to break confidentiality and tell an appropriate adult. At age 18, youth legally become adults. We respect that many of our young adult patients choose to continue to involve their families in health care decisions. However, we will no longer be allowed to discuss anything with parents about care or share any personal health information without the young adult\u2019s written consent. To allow others to be involved in health care decisions requires that a signed consent form be completed, which we have at the clinic. If an adolescent has a condition that prevents him\/her from making decisions, we encourage families to consider options for supported decisionmaking. Your health is important to us. If you have any questions or concerns, please feel free to contact us. The staff is always available to discuss health problems or answer questions. Our staff wants to work with you to help your teen(s) make the best choices for a healthy future. <\/div>\r\n <\/div>\r\n <\/div><\/div> <\/div><\/div> <\/div><\/div>
          \n \n <\/path>\n <\/svg>\n<\/div>

          Your Clinic Visit<\/h2>

          Our priority is serving our patients scheduled in the office on time and without interruption. It<\/span>
          \ntakes commitment and planning from activated patients and prepared, proactive practice teams to<\/span>
          \nmake it work. Please see your provider as soon as possible for each new health issue.<\/span>
          \nLists of problems saved up over months make time management in the office difficult or impossible.<\/span>
          \nTrying to do too much can make your visit rushed, disorganized, and decrease the quality of care<\/span>
          \nfor you and the people scheduled after you. Every problem you bring to our attention will be<\/span>
          \nevaluated thoroughly, but multiple problems may require multiple visits.<\/span>
          \nYour prepared, proactive practice team will be preparing for your visit. During your appointment,<\/span>
          \nin addition to attending to your immediate health issues, we will:<\/span>
          \nreview your preventive care needs. review lab tests and other reports and discuss the results.<\/span>
          \nupdate all of your prescriptions to last until your next planned care visit.<\/span>
          \narrange needed diagnostic tests or visits with consulting physicians.<\/span>
          \nschedule urgent care follow up or needed planned care appointments. An important part of your<\/span>
          \nhealth care visit is scheduling your next appointment.<\/span><\/p><\/div> <\/div>

          <\/i>

          QUALITY<\/h4>

          At every appointment our goal is to provide you with everything you need to last until
          \nyour next appointment, including your next appointment.<\/p> <\/div>

          <\/i>

          TELEPHONE CALLS<\/h4>

          If we forget something during your visit (for example a medication refill), please call us as soon as possible. New symptoms, medication questions, or other health concerns are best discussed during a scheduled clinic visit. When you call an appointment will be offered to you. Our priority is serving our patients scheduled in the office without interruption.<\/p> <\/div>

          <\/i>

          MEDICATION REFILLS<\/h4>

          Medication refills are done as a part of your planned care visits. At each planned care
          \nappointment we will refill all of your medications to last until your next planned appointment. If your medication supply is low with no more refills it is time to visit your provider for preventive care or chronic disease management (Planned Care). Please call for an appointment 2-3 weeks before
          \nyou run out of medication.<\/p> <\/div>

          <\/i>

          QUALITY IMPROVEMENT<\/h4>

          Quality Improvement is a vital part of our mission. We are measuring both
          \nhealth care outcomes (such as diabetes and blood pressure control) and patient service outcomes
          \n(such as being seen on time and getting all of your needs taken care of). Our \u201cSystem of Care\u201d helps us improve our \u201cQuality of Care\u201d.<\/p> <\/div> <\/div><\/div> <\/div>

          Request An Appointment<\/h2> <\/span>GET STARTED TODAY<\/a><\/div> <\/div><\/div> <\/div>","protected":false},"excerpt":{"rendered":"

          URGENT CARE If you are sick, injured, or need medical advice, please call us for an appointment. If your provider team is not available on the day you call, we recommend that you begin your evaluation with one of our other providers to receive early diagnostics and treatment. You will be scheduled with your personal…
          Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pro\/page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-153","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/pages\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":35,"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":357,"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/pages\/153\/revisions\/357"}],"wp:attachment":[{"href":"https:\/\/eliteprimarycaretn.com\/index.php\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}